Cancellation policy

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise the right to cancel, you must inform us (Majid Heleichi, Hasengasse 7, 60311 Frankfurt am Main, Deutschland, hallo@deinekleinmarkthalle.de, Phone: 069285094) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to a defect that is not necessary for checking the quality, properties and condition of the goods.

and functioning of the goods is not necessary handling of them.

Sample withdrawal form

(If you wish to withdraw from the contract, please fill out this form and send it back to us).
– To Majid Heleichi, Hasengasse 7, 60311 Frankfurt am Main, Germany, hallo@deinekleinmarkthalle.de
– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following
goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for notification on paper)
– Date

(*) Delete as appropriate.

Deviating return costs regulation for Germany
We will bear the direct costs of returning the goods if the return is made within Germany.

Note on the right of withdrawal

According to § 312 g BGB, the right of withdrawal does not apply to the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded.

Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts: Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, contracts for the supply of goods which can spoil quickly or whose expiry date would be quickly exceeded, contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery, contracts for the supply of goods if they have been inseparably mixed with other goods after delivery due to their nature, contracts for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations in the market on which the entrepreneur has no influence. influence, contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery, contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts“